Our Guarantee Return Policy: We stand behind and GUARANTEES all of our diamonds to be of the highest quality and exactly as stated by us and their accompanied third party certification. We take the utmost care that each diamond purchased has been quality assured by us before shipping, delivery or passing to the client. In the unlikely event that you are not satisfied with your purchase as there appears to be a discrepancy, immediately contact us and we shall do our utmost to investigate and resolve any inconsistency at once. In the event that a resolution cannot be found to completely satisfy you, we offer a 5 business day money back Guarantee from date of delivery offering a full refund less any extraordinary expenses of handling, shipping, insurance, taxes, bank transaction fees and any costs to us associated in re-classifying our product, if necessary. The product must be in original, new, unworn, unaltered and undamaged condition for a refund to be assured.
Please note: In the event a Certificate and/or Appraisal Report is attached or delivered herewith, we hereby expressly acknowledges that the contents thereof have been prepared by an independent third-party gemologist/appraiser whose statement regarding approximate retail replacement value is subjective and based upon his/her education, experience and training and may or may not be indicative of fair market value on the date hereof. We are not an advisor nor licensed to provide advice. We strongly recommends that their clients seek the advice of their financial advisors, gemologists and/or attorneys if they are seeking to purchase quality diamonds as part of a portfolio or strategy. Natural Colour Diamonds have been subject to upward price movements historically. We cannot guarantee that upward price movements of Natural Colour Diamonds which have occurred historically will continue in the future.